Exhibit
Last modified: November 23, 2021
At Cropster, we are committed to providing timely and reliable support to ensure your experience with our services runs smoothly.
Support Service Hours
Our support team is available during the following business hours:
- Monday to Friday: 8 AM – 5 PM CET | 8 AM – 4:30 PM PST
Please note that inquiries submitted outside these hours, including weekends and public holidays, will be addressed as quickly as possible on the following business day.
Response Time
We aim to respond to all inquiries as quickly as possible, on a best-effort basis, and no later than within 1 business day. Please note that response times may vary during high-demand periods.
How to Reach Us
For support inquiries, please contact us via:
- Email: support@cropster.com
- Help Desk: https://help.cropster.com/en/knowledge